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Tech Mahindra Visiting Mangalmay Group of Institutions, Greater Noida

Tech Mahindra

Date: 21 Aug 2017



❖ Company Website: www.techmahindra.com
❖ Positions: Associate-Technical Support

Job Description:

About Company: Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).Tech Mahindra’s capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing.Tech Mahindra’s solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting).Tech Mahindra has successfully implemented more than 16 Greenfield Operations globally and has over 130 active customer engagements mostly in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators.

Job Profile:-

 

a ) Job Designation  - Associate-Technical Support

Eligibility: B.Tech (CS, IT, ECE) & BCA

Batch: 2017 - 2018 pass out

Job Responsibilities:
Candidate must have Technical Knowledge.
Handling Internet Troubleshooting issues.
Networking /LAN/WAN/ Corporate enterprise domain infrastructure environment.
Excellent communication skills.
Confident and Self-motivated with positive attitude.
Candidate should be flexible with 24*7 shifts.
Transport facility is available for both sides.
Strong analytical and problem solving skills required.

b ) Job Designation  - Associate-Trainee

Eligibility: BBA, BCA , BCOM & B.Sc

Batch: 2017 - 2018 pass out

Responsible for assessing, understanding and providing services to internal employees of a North American Telecom giant. This would include managing Service Requests raised by any user for Installation, Move, Add, Change or Disconnect Requests, Complaints, Project Requests, and acting as a single point of contact as defined in job descriptions contained within the Customer’s internal communication. 

Job Responsibilities:
Responsible for providing solution to the customer and ensure.
Customer Satisfaction.
No rework thereby meeting RFT (right first time).
Transaction accuracy.
Meeting the activation date of the service.
Excellent communication skills.
Only Non- Technical graduates are eligible.
Confident and Self-motivated with positive attitude.
Candidate should be flexible with 24*7 shifts.
Transport facility is available for both sides.
Strong analytical and problem solving skills required.

Location: Noida, Delhi NCR

Salary: 2.2 To 2.7 LPA

Apply Now


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