Tech Mahindra Visiting Mangalmay Group of Institutions, Greater Noida
21 August 2017
About Company: Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).Tech Mahindra’s capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing.Tech Mahindra’s solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting).Tech Mahindra has successfully implemented more than 16 Greenfield Operations globally and has over 130 active customer engagements mostly in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators.
Job Profile:-
a ) Job Designation - Associate-Technical Support
Eligibility: B.Tech (CS, IT, ECE) & BCA
Batch: 2017 - 2018 pass out
Job Responsibilities:
âž² Candidate must have Technical Knowledge.
âž² Handling Internet Troubleshooting issues.
âž² Networking /LAN/WAN/ Corporate enterprise domain infrastructure environment.
âž² Excellent communication skills.
âž² Confident and Self-motivated with positive attitude.
âž² Candidate should be flexible with 24*7 shifts.
âž² Transport facility is available for both sides.
âž² Strong analytical and problem solving skills required.
b ) Job Designation - Associate-Trainee
Eligibility: BBA, BCA , BCOM & B.Sc
Batch: 2017 - 2018 pass out
Responsible for assessing, understanding and providing services to internal employees of a North American Telecom giant. This would include managing Service Requests raised by any user for Installation, Move, Add, Change or Disconnect Requests, Complaints, Project Requests, and acting as a single point of contact as defined in job descriptions contained within the Customer’s internal communication.
Job Responsibilities:
âž² Responsible for providing solution to the customer and ensure.
âž² Customer Satisfaction.
âž² No rework thereby meeting RFT (right first time).
âž² Transaction accuracy.
âž² Meeting the activation date of the service.
âž² Excellent communication skills.
âž² Only Non- Technical graduates are eligible.
âž² Confident and Self-motivated with positive attitude.
âž² Candidate should be flexible with 24*7 shifts.
âž² Transport facility is available for both sides.
âž² Strong analytical and problem solving skills required.
Location: Noida, Delhi NCR
Salary: 2.2 To 2.7 LPA
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